NO PROPERTY INFORMATION THIS KEYWORD: PROM TRAVEL INDUSTRY DISCOUNT POLICIES VARY FROM PROPERTY TO PROPERTY AND THEY MUST BE CONTACTED DIRECT TO CONFIRM THE DISCOUNT. -BERGBAHN MOTTA NALUNS . . . . . . . . .0. MI/0 KM -DORG GUARDA . . . . . . . . . . . . . .10 MI/16 KM -ENGADIN BAD SCUOL . . . . . . . . . . .1. MI/1 KM -NATIONALPARK . . . . . . . . . . . . . 5 MI/8 KM -SCHLOSS TARASP. . . . . . . . . . . . .4 MI/6 KM PET POLICY- PETS ARE ACCEPTED COST: 10EUR PER DAY. *** INDEX *** no property information this heyword: INDX |HOD/MENU * Unirez Help Desk * For Help or Questions on Reservations North America Unirez Customer Service Contact United States and Canada- Telephone: 877-920-9199 Hours: 8am-7pm CST MON-FRI Asia and South Pacific Unirez Customer Service Contact Singapore- Telephone: 65 6260 9246 eMail: [email protected] Hours: 8:00am - 6:00pm Telephone- 852 3002 1666 eMail- cs-at-hotelbackup.com -Hong Kong- cschina-at-hotelbackup.com -China- Hours- 800am - 600pm Sydney..Australia Telephone: 61 2 9416 4240 eMail- csanz-at-hotelbackup.com Hours- 830am - 500pm Japan- Telephone- 81 3 3475 1915 Facsimile- 81 3 3475 1917 eMail- unirez.japan-at-pegs.com Hours- 900am - 530pm Hong Kong- Telephone- 852 3002 1666 eMail- unirez.aspac-at-pegs.com Hours- 800am - 600pm * Customer Service Guidelines * Should you have any customer service issues for a property via Unirez..please note the following guidelines in order to serve you better. Issue must be submitted within 90 days of the guest*s arrival date Please include a complete copy of the PNR and if applicable a copy of the credit card statement showing any disputed charges. If a cancel Segment does not have a cancellation number it is not considered to be a valid cancellation and may be subject to penalties from the hotel. If you do not receive a cancellation number..please contact our help desk within 24 hours of issuing the cancel request. Unirez properties do have the ability to place their inventory to an -on request- status. Through this status is to be used on a limited basis..should a hotel utilize this setting during a limited inventory period they do have 24 hours from receipt of your reservation request to respond. Once a confirmation number is appended to an -on request- Segment..you can not modify that Segment. For changes you will need to generate a new Sell Segment and then cancel the original Segment. ****For same day arrival bookings please contact the hotel directly to ensure your booking is received. This policy applies to all booking types. Please forward all correspondence to: Unirez Att: Customer Service 8350 North Central Expressway Campbell Centre 1 Suite 1900 Dallas TX 75206 -NO MEAL PLANS OFFERED GROUP POLICY - UNIREZ Group Bookings on the GDS: A single travel agency can make multiple bookings for one hotel up to a maximum of 9 rooms in total for the same arrival date as long as each booking does not exceed a maximum of 4 rooms per record locator. A single large group of travelers can not be booked within multiple bookings. Any bookings received at a property that do not adhere to this policy may not be honored. Please note that if a booking has been made on the same day as arrival, and expected arrival at the property is after midday, the guest should phone the property to confirm the booking. . -CHILDREN UP TO 6 YEARS PAY 20 CHF PER NIGHT IN THE ROOM OF THE PARENTS -CHILDREN FROM 6 TO 12 YEARS PAY 70 CHF PER NIGHT IN THE ROOM OF THE PARENTS -CHILDREN FROM 12 TO 16 YEARS PAY 90 CHF PER NIGHT IN THE ROOM O THE PARENTS -CHILDREN OLDER THAN 16 YEARS ARE CONSIDERED AN ADULT -CRIB 20 CHF PER DAY -ROLLAWAY 70 CHF PER DAY -EXTRA ADULT CHARGE IS 90 CHF PER DAY PETS ARE ACCEPTED DOG COSTS 15 CHF PER DAY NO PROPERTY INFORMATION THIS KEYWORD: FREQ CORPORATE RATES ARE AVAILABLE USING RATE LEVEL *C*. CLIENTS COMPANY NAME SHOULD BE NOTED IN THE SI- FIELD. * BOOKING GUIDELINES UNIREZ GROUP BOOKING POLICY A SINGLE TRAVEL AGENCY CAN MAKE MULTIPLE BOOKINGS FOR ONE HOTEL FOR THE SAME ARRIVAL DATE AS LONG AS EACH BOOKING DOES NOT EXCEED A MAXIMUM OF 4 ROOMS PER LOCATOR. ANY BOOKINGS RECEIVED AT A PROPERTY THAT DO NOT ADHERE TO THIS POLICY MAY NOT BE HONORED. THANK YOU VERY MUCH FOR YOUR COOPERATION IN THIS MATTER. OPTIONAL FIELDS NECESSARY TO SATISFY BOOKING ** ALL BOOKINGS MUST HAVE INDIVIDUAL NAMES ** REQUIREMENTS FOR THE FOLLOWING RATE CATEGORIES. N/A - NOT APPLICABLE/NOT OFFERED N/R - NO RESTRICTIONS FOR THIS CATEGORY THESE RATE CATEGORIES ARE LISTED IN DISPLAY ORDER. *ASC* AAA - BOOKING REQUIREMENTS N/R - CHECK IN REQUIREMENTS CLIENT MUST PRESENT AAA MEMBERSHIP ID - GENERAL RESTRICTIONS FOR AAA MEMBERS *COR* CORPORATE - BOOKING REQUIREMENTS COMPANY NAME IN SI- FIELD - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS CLIENT TRAVELING FOR BUSINESS PURPOSES *GOV* GOVERNMENT - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS CLIENT TRAVELING ON GOVERNMENT BUSINESS *SEN* SENIOR CITIZENS - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS MEMBER OF TRAVELING PARTY AGE 50 OR OLDER *SPE* SPECIAL PROMOTION - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS N/R THE STANDARD COMMISSION IS 10 PERCENT BUT THE LEVELS MAY DIFFER BY PROPERTY. SEE INDIVIDUAL PROPERTY DESCRIPTIONS FOR THE COMMISSION THEY PAY. NO PROPERTY INFORMATION THIS KEYWORD: RECR PRIMARY CITY ST MORITZ 36M NE TRANS: T R GENERAL AREA CITY OTHER POINTS INN 71M SW TRANS: T R SCUOL 01M SW TRANS: T R SMV 35M NE TRANS: T R ZURS LECH 29M S TRANS: T R DAVOS 22M E TRANS: T R ST ANTON 24M S TRANS: T R CHUR 38M E TRANS: T R KLOSTERS 23M E TRANS: T R BAD SCUOL 01M SW TRANS: T R |HOD/LOCD BAD SCUOL 01M SW TRANS: T R - A1D DOUBLE DELUXE - DOUBLE DELUXE-INTERNET-DDPHONE-SATTV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY - A1T SINGLE DELUXE - SINGLE DELUXE-INTERNET-DDPHONE-SATTV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY - AS1 SUITE - SUITE-INTERNET-DDPHONE-SAT COLOUR TV-SAFE RADIO-PRIVATEBATH-HAIRDRYER-SOUTHSIDE-BALCONY - B1D DOUBLE SUPERIOR - DOUBLE SUPERIOR-INTERNET-DDPHONE-SAT TV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY - B1S SINGLE SUPERIOR - SINGLE SUPERIOR-INTERNET-DDPHONE-SAT TV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY - B2T TWIN SUPERIOR - TWIN SUPERIOR-INTERNET-DDPHONE-SAT TV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY - C1D DOUBLE STANDARD - DOUBLE STANDARD-INTERNET-DDPHONE-SAT TV-SAFE PRIVATE BATH-HAIRDRYER-PARTLY BALCONY DEPOSIT MAY BE REQUIRED.SEE GUARANTEE. GUARANTEE INFORMATION LATE ARRIVAL TIME: NOT APPLICABLE GUARANTEE REQUIRED AT TIME OF BOOKING ACCEPTABLE FORMS OF PAYMENT: CREDIT CARDS: SEE |HOD/CRED DEPOSIT INFORMATION WITHIN COUNTRY WAIVER PERIOD: 0 DAYS OUTSIDE COUNTRY WAIVER PERIOD: 0 DAYS DEPOSIT REQUIRED: AT TIME OF BOOKING DEPOSIT AMOUNT: 01 NIGHTS OF STAY MAIL DEPOSIT TO: ACCEPTABLE FORMS OF PAYMENT PAYMENT INFORMATION ACCEPTABLE FORMS OF PAYMENT CREDIT CARDS: SEE |HOD/CRED THE 1994 BUILT HOTEL ALTANA PERFECTLY INTO THE BREATHTAKING MOUNTAIN-WORLD OF THE LOWER ENGADINE AND IS SITUATED WITHIN CLOSE PROXIMITY TO THE MOUNTAIN LIFTS AND THE RAILWAY STATION. THE LOCAL BUS STOPS ONLY A FEW YARDS FROM THE HOTEL. DO YOU ENJOY NATURAL BEAUTY AND COMFORT- IN THAT CASE OUR HOTEL IS EXACTLY WHAT YOU RE LOOKING FOR. FURNITURE CRAFTED FROM SOLID ALDERWOOD-AND TREATED WITH HERB OIL AND BEESWAX-CREATE A WARM AND WELCOMING AMBIENCE IN EVERY ROOM. TOTAL RELAXATION IS ASSURED IN OUR FIRST CLASS QUALITY BEDS AND YOUR OWN PRIVATE STEREO SYSTEM AND SATELLITE TELEVISION PROVIDE YOU WITH PERSONALISED IN ROOM ENTERTAINMENT. ALL ROOMS ARE EQUIPPED WITH TELEPHONE SAFE AND HAIR DRYER. FOR THE SPA ENGADINE SCUOL THE HOTEL OFFERS FREE BATH TOWEL SERVICE. EXCELLENT CUISINE IS AN IMPORTANT PART OF EVERY HOLIDAY. START YOUR DAY WITH A LAVISH CHAMPAGNE BREAKFAST AND TOP IT OFF WITH A GOURMET SUPPER-A MEAL VEGETARIANS CAN ALSO ENJOY. OUR FINE SELECTION OF CHOICE WINES IS SURE TO DELIGHT EVERY WINE CONNOISSEUR. ACCEPTABLE CREDIT CARDS GUARANTEE CA EC VI DEPOSIT FORM OF PAYMENT AX CA DC EC VI