NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS BY ALLSTAR HOTELS MAIN OFFICE. ENGLISH GERMAN AND FRENCH ARE SPOKEN BY STAFF MEMBERS. THIS PROPERTY WAS BUILT IN 1989 AND RENOVATED IN 1999. SPECIAL EVENTS- ASPENDOS ACTIVITIES .................... OCTOBER BEACH VOLLEYBALL/FOOTBALL .............. JULY TRIATHLON .............................. OCTOBER CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -COMPLIMENTARY FULL BREAKFAST BUFFET IS OFFERED. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN 6 YEARS AND UNDER STAY FREE WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ALLOWED. -SMOKING ROOMS ARE AVAILABLE. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -EXTRA PERSON - 0.00 -ROLLAWAY - 0.00 -CRIB - 0.00 INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 5 percent commission is paid to travel agents by Allstar Hotels when booking commissionable rates SIGHTSEEING TOURS FINE DINING - - - LOCATED NEARBY - - - ANTIQUING BILLIARDS/SNOOKER GAME ROOM INDOOR POOL GYMNASIUM HEALTH CLUB SWIMMING SAUNA/SPA THEATER VOLLEYBALL PHONE NUMBER IS THAT OF ALLSTAR HOTELS 24 HOUR MULTILINGUAL GUEST SERVICE. THE SUNSHINE HOTEL IS LOCATED IN A MATCHLESS LANDSCAPE ON THE CLEAN AND PEACEFUL COASTLINE NEAR THE TOWN OF ALANYA AND THE ANTALYA AIRPORT. - DELUXE KING - DELUXE ROOM WITH A KING BED SATELLITE TV TELEPHONE MINIBAR RADIO - DELUXE TWIN - DELUXE ROOM WITH 2 TWIN BEDS SATELLITE TV TELEPHONE MINIBAR RADIO - DELUXE SUITE - DELUXE SUITE WITH A KING BED AND A SOFA BED SATELLITE TV TELEPHONE MINIBAR RADIO -PLEASE SEE GUARANTEE KEYWORD FOR INFORMATION. CHAIN DID NOT DEFINE KEYWORD ALLSTAR HOTEL SUNSHINE IS A RESORT RIGHT AT THE MEDITERRANEAN SEA WITH PRIVATE BEACH. THE HOTEL HAS 2 OUTDOOR POOLS TURKISH BATH SAUNA HAIR DRESSER DISCO SHOPPING CENTER FIRST CLASS RESTAURANT AND ANIMATIONS TO MAKE THE GUESTS ENJOY THEIR STAY BEST. ALL ROOMS HAVE SEA VIEW. SUNSHINE HOTEL HAS 152 ROOMS AND 5 STORIES. HOTEL BUILT IN 1989 AND RENOVATED IN 1999. HOTEL IS IN THE TURKISH RIVIERA ON ALANYA-MERSIN HIGHWAY. IT TAKES 4 MILES FROM HOTEL TO ALANYA RESORT. COMFORTABLE ROOMS CONTAINING A/C SATELLITE TV DIRECT DIAL PHONE MINIBAR PRIVATE BATH WITH HAIRDRYER AND A VERY NICE VIEW OF THE MEDITERRANEAN SEA. 24 HRS. ROOM SERVICE IS AVAILABLE FOR THE COMFORT OF OUR GUESTS. ROOMS HAVE THE VIEW OF WARM MEDITERRANEAN SEA. ALL ROOMS HAVE BATHROOM- PRIVATE BATHTUB- REGULAR BATHTUB- SHOWER COMBINATION CLOCK RADIO HAIR DRYER MINIBAR INTERNET ACCESS TELEVISION TELEVISION WITH CABLE- MOVIES AIR CONDITIONING STEREO SYSTEM SAFE DEPOSIT BOX IN ROOM BALCONY COMPLIMENTARY BREAKFAST EQUIPPED FOR PHYSICALLY DISABLED NEXT TO A FIRE ESCAPE AND ACCESSIBLE WITHOUT STAIRS. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC EC VI DEPOSIT AX CA DC EC VI FORM OF PAYMENT AX CA DC EC VI