NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL NO PROPERTY INFORMATION THIS KEYWORD: OTHR NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -THE PROPERTY OFFERS A COMPLIMENTARY FULL BREAKFAST BUFFET EACH MORNING. NO PROPERTY INFORMATION THIS KEYWORD: GRPS -FULL ROOM PAYMENT IS DUE AT TIME OF CHECK IN. -CHILDREN 6 YEARS AND UNDER STAY FREE WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ALLOWED. -SMOKING ROOMS ARE AVAILABLE. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 5 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS BY ALLSTAR HOTELS WHEN BOOKING COMMISSIONABLE RATES -FINE DINING -HEALTH CLUB -SAUNA/SPA -SIGHTSEEING TOURS -WINE TASTING ----LOCATED NEARBY---- ANTIQUE SHOPS BILLARDS/SNOOKER GOLF RACQUET BALL/SQUASH TENNIS COURTS THEATER -ALLSTAR ICKALE IS LOCATED IN ONE OF THE SELECTED DISTRICTS OF ANKARA, GMK BULVARI. THE HOTELS LOCATION ENABLES OUR GUESTS AN EASY ACCESS TO BUSINESS, POLITICAL CENTER, AND THE HEART OF THE CITY. ALSO, ANKARAS FAMOUS MOSELEUM, ATA TOWER, ANKARA CASTLE, AND ANOTOLIAN CIVILIZATION MUSEUM ARE ALL JUST 15 MINUTES AWAY BY CAR. -A1Q - DELUXE QUEEN ROOM DELUXE QUEEN ROOM WITH 1 DOUBLE BED INCLUDES TAXES AND FULL BREAKFAST BUFFET -A2T - DELUXE TWIN ROOM DELUXE ROOM WITH TWO SEPARATE BEDS INCLUDES TAXES AND FULL BREAKFAST BUFFET -A3T - DELUXE THREE BEDS DELUXE ROOM WITH 3 SINGLE BEDS INCLUDES TAXES AND FULL BREAKFAST BUFFET **PLEASE SEE GUARANTEE KEYWORD FOR MORE INFORMATION** -ALL RESERVATIONS REQUIRED A VALID CREDIT CARD GUARANTEE AT THE TIME OF BOOKING. A CUP OF TURKISH COFFEE WILL MAKE YOU FEEL AT HOME. WE WILL BE STILL SERVING YOU COFFEE 40 YEARS FROM NOW... IN A PLEASANT ENVIORNMENT, ACCOMPANIED BY LIVE MUSIC, A GLASS OF DELICIOUS AGED WINE, BEARING THE MYSTICAL BEAUTY OF THE NIGHT IN IT'S COLOURS, COCKTAILS TOASTED TO HONORS AND YOU...SIPPING THE HAPPINESS. OPEN-BUFFET BREAKFAST, LUNCHES AND DINNERS, WHICH OFFER YOU THE TASTES OF TURKISH CUISINE BRILLIANTLY BLENDED WITH THOSE OF VARIED CUISINE FROM ALL OVER THE WORLD, ARE ALL IN HEVSEL... MEETING OUR MONALISA DINING ROOMS WILL CARRY YOU TO THE TOP IN YOUR CAREER. YOU WILL BE OFFERED EXRAORDINARY MEETINGS IN THE MOST CENTRAL PART OF ANKARA, IN OUR MONALISA SALOONS, WICH CAN ACCOMMODATE PARTICIPANTS OF ANY NUMBER AND WHICH ARE EQUIPPED WITH TECHNICAL FACILITIES. TAKE A MOMENT TO COME TO HAZER, WHICH IS AT YOUR SERVICE WITH ITS SAUNA, TURKISH HAMAM, SWIMMING POOL, FITNESS CENTER AND VITAMIN BAR...THE MOST PROFITABLE INVESTMENT IS SPARING SOME TIME FOR YOURSELF. CAREFULLY PREPARED ROOMS, ALL OF WHICH ARE AIR CONDITIONED AND EQUIPPED WITH SATELLITE TV, RADIO AND MUSIC BROADCAST, MINIBAR, 24 HOUR ROOM SERVICE AND COMFORTABLE BATHROOMS AT YOUR SERVICE. WE HAVE ADOPTED A MOTTO -SERVE WITH A WARM SMILE-. WE WISH EVERY SINGLE SECOND YOU SPEND IN ICKALE WILL BE WARM. IT MAY BE THE FIRST TIME WE ENTERTAIN YOU MANY MORE TIMES FROM NOW ON. -AMERICAN EXPRESS -MASTERCARD -VISA