NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -ANCIENT CITY AND THEATRE . . . . . . . 1 MI/2 KM -BUS STATION . . . . . . . . . . . . . .14 MI/24 KM -DENIZLI HOSPITAL . . . . . . . . . . . 14 MI/24 KM -KAKLIK CAVE . . . . . . . . . . . . . .27 MI/45 KM -KELOGLAN CAVE . . . . . . . . . . . . .49 MI/80 KM -LAODIKEIA ANCIENT CITY . . . . . . . . 9 MI/15 KM -TRAIN STATION . . . . . . . . . . . . .14 MI/24 KM -TRAVERTINES. . . . . . . . . . . . . . 1. MI/2 KM THIS KEYWORD DEFAULTS TO THE CHAIN KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX **************************************************************** *** Family Plan *** **************************************************************** -Most Properties allow children. Please refer to property policies for Family Plan information. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 5 PERCENT COMMISSION IS PAID BY ALLSATR HOTELS WHEN BOOKING COMMISSIONABLE RATE -CHILD ACTIVITIES -DIVING -GOLF -INDOOR POOL -JACUZZI -LIMITED HEALTH CLUB -MASSAGE -OUTDOOR POOL -PLAY GROUND -THE ABOVE RECREATION MAY NOT BE ON-SITE AND CHARGES MAY APPLY. THIS KEYWORD IS SYSTEM GENERATED BY APOLLO KEYWORD NOT FOUND **************************************************************** *** DEPOSIT POLICIES *** **************************************************************** -SOME PROPERTIES REQUIRE A DEPOSIT TO SECURE YOUR CLIENTS RESERVATION. IF A CREDIT CARD IS USED FOR DEPOSIT..THE CARD WILL BE CHARGED AT TIME OF BOOKING. IF THE PROPERTY ACCEPTS A DEPOSIT BY CHECK..THE DEPOSIT MUST BE RECEIVED BY THE PROPERTY WITHIN THE SPECIFIED TIME FRAME TO AVOID AUTOMATIC CANCELLATION PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. CHAIN DID NOT DEFINE KEYWORD WHITE PARADISE ONE OF THE MOST IMPORTANT TOURISM CENTER IN TURKEY WHERE WE CAN FEEL THE NATURE AND LIVE THE HISTORY. NOW THERE IS A NEW COMFORT CENTER IN KARAHAYIT PAMUKKALE LYCUS RIVER - TERMAL HOTEL. THE NAME COMES FROM THE ANTIQUE RIVER BED THAT FLOWS FROM PAMUKKALE TO KARAHAYIT. IT IS BUILT ON 18.000 M2 AREA. WE ARE READY WITH OUR TRADITIONAL HOSPITALITY TO SERVE AND MAKE YOU FEEL AS COMFORTABLE AS WE CAN. YOU CAN GET RECOVERED FROM RHEUMATISM SCIATICA SKIN DISEASES KIDNEY DISEASES ETC.. IN OUR THERMAL POOL HAVING 60 C TEMPERATURE. YOU CAN FIND OUT THE RELAXATION OF THE WATER ON YOUR BODY IN OUR JACUZZI OIL AND FOAM MASSAGE IN OUR BATH BETWEEN 1200 AND 2200 EVERY DAY SPORTS FACILITIES IN OUR GYM HALL FINISH BATH HALL IN ORDER TO KEEP YOUR HEALTHY AND GET RID OF YOUR TIREDNESS. LIVE THE EXCELLENCE WITH OUR 275 AIR-CONDITIONED MOUNTAIN AND POOL VIEW ROOMS SATELLITE TV AIR-CONDITIONING MUSIC TELEPHONE PRIVATE BATHROOM BALCONY CENTRAL AIR-CONDITIONING THE HOTEL HAS 2 RESTAURANTS -INDOOR CAP.400 OUTDOOR CAP. 400 PAX - DISCO BAR JACUZZI BAR POOL BARS GARDEN TV HALL TURKISH BATH SAUNA FITNESS CENTER HEALTH CABIN INDOOR AND OUTDOOR SWIMMING POOLS WITH CHILDREN SECTION DISCO BILLIARDS JACUZZI THERMAL POOL SHOCK SHOWERS. BICYCLE MEETING ROOM CAP.150 COIFFEUR MARKET LAUNDRY SAFETY BOX AT RECEPTION YOU CAN HAVE NICE TIME IN OUR LOBBY IN ACCOMPANIMENT OF LIVE MUSIC WHERE YOU CAN HAVE A DISTINCTIVE ATMOSPHERE IN SUMMER-WINTER SEASONS YOU WILL HAVE THE PLEASURE TO TASTE OUR TRADITIONAL TURKISH COFFEE AROUND FIRE-PLACE DECORATED WITH TURKISH MOTIVES. DINNER IN ACCOMPANIMENT OF LIVE MUSIC BY THE POOL AND OUR GARDEN WHERE YOU CAN FIND ALL TONES OF GREEN AND SWIMMING POOL WHERE YOU CAN EMBRACE THE COOL WATER DURING HOT SUMMER. AIR CONDITIONED HALL WHERE YOU CAN PLAY TURKISH AND AMERICAN BILLIARD PIN-BALL GAME CARD GAMES BACKGAMMON OKEY AND WATCH TV. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC EC VI DEPOSIT AX CA DC EC VI FORM OF PAYMENT AX CA DC EC VI