NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. ENGLISH GERMAN AND FRENCH ARE LANGUAGES SPOKEN BY STAFF MEMBERS. GUESTS CAN USE INTERNET FITNESS CENTER AND SAFETY DEPOSIT BOXES FREE OF CHARGE. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children between 0-6 years can stay for free when sharing a room with an adult. Children between 7-12 years pay 10USD when sharing with a room with parents. Children over 12 years are counted as an adult. Maximum occupancy is 3 guests per room. Extra person or child need to be mentioned at the time of booking. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS BY ALLSTAR HOTELS MAIN OFFICE WHEN BOOKING COMMISSIONABLE RATES. SIGHTSEEING TOURS FINE DINING - - - LOCATED NEARBY - - - ANTIQUING THEATER INDOOR POOL DANCE FLOOR THE HOTEL AMBASSADOR IS LOCATED IN THE HEART OF HISTORIC DOWNTOWN SULTANAHMET ISTANBUL. IT IS NESTLED IN A QUIET HISTORICAL LOCATION ONLY STEPS AWAY FROM THE EXCITEMENTS OF THE SULTANAHMET DISTRICT WITH THE BLUE MOSQUE ST SOPHIA TOPKAPI PALACE AND WORLD FAMOUS GRAND BAZAAR. IN ADDITION YOU CAN GO FOR A SHORT WALK TO THE SPICE MARKET EMINONU PIER FOR FERRIES ALONG THE BOSPHORUS AND TO THE ASIAN SIDE OF ISTANBUL. YOU CAN ALSO TAKE THE MODERN TRAM FROM THE STATION JUST A FEW METERS WALK FROM THE HOTEL. A1Q - Max Occupancy - 2 People Each double room is superbly furnished, air conditioned, featuring one Queen size bed, Minibar, remote control, satellite TV, direct line phone, hair-dryer, bath-shower. Every morning, complimentary full-buffet breakfast is served in our covered roof top terrace with the panoramic view of St. Sophia, Blue Mosque and Marmara... Single rooms rates are for one person. Allstar Hotels offers a complementary arrival shuttle from the Airport or Pier. Please indicate flight information in remarks field. All taxes are included in the rate. A2T - Max Occupancy - 2 People Each double room is superbly furnished, air conditioned, featuring 2 twin size beds, Minibar, remote control satellite TV, direct line phone, hair-dryer, bath-shower. Every morning , complimentary full-buffet breakfast is served in our covered roof top terrace with the panoramic view of St. Sophia, Blue Mosque and Marmara... Single rooms rates are for one person. Allstar Hotels offers a complementary arrival shuttle from the Airport or Pier. Please indicate flight information in remarks field. All taxes are included in the rate. A3T - Max Occupancy - 3 People Each triple room is superbly furnished, air conditioned, featuring 3 twin size beds, Minibar, remote control satellite TV, direct line phone, hair-dryer, bath-shower. Every morning , complimentary full-buffet breakfast is served in our covered roof top terrace with the panoramic view of St. Sophia, Blue Mosque and Marmara... Single rooms rates are for one person. Allstar Hotels offers a complementary arrival shuttle from the Airport or Pier. Please indicate flight information in remarks field. All taxes are included in the rate. AJS - Max Occupancy - 2 People Each comfortable suite is superbly furnished and, air conditioned, featuring one Queen size bed, and one sofa bed, Minibar, remote control satellite TV, direct line phone, hair-dryer, bath-shower. Every morning, complimentary full-buffet breakfast is served in our covered roof top terrace with the panoramic view of St. Sophia, Blue Mosque and Marmara... Single rooms rates are for one person. Allstar Hotels offers a complementary arrival shuttle from the Airport or Pier. Please indicate flight information in remarks field. All taxes are included in the rate. B1Q - Max Occupancy - 2 People Each double room is superbly furnished, air conditioned, featuring one Queen size bed, Minibar, remote control satellite TV, direct line phone, hair-dryer, private bath with shower. Every morning, complimentary full-buffet breakfast is served in our covered roof top terrace with the panoramic view of St. Sophia, Blue Mosque and Marmara... Single rooms rates are for one person. Allstar Hotels offers a complementary arrival shuttle from the Airport or Pier. Please indicate flight information in remarks field. All taxes are included in the rate. -PLEASE SEE GUARANTEE KEYWORD FOR INFORMATION. CHAIN DID NOT DEFINE KEYWORD The Ambassador Hotel is located in the heart of the historical center a few minutes on foot from to the most famous sights as Hagia Sophia and Grand Bazaar. We are proud to be one of the few hotels in Sultanahment to provide Turkish Bath, Sauna, Massage and Fitness center facilities. Our professional licensed masseur provides a range of oil massage treatments to relieve the aches and pains of modern living. We recommend our guests a dinner in our Ambassador Grill Restaurant while enjoying the unique view over the historical city center, the Marmara Sea and Princes Islands. American Express - Diners Club