NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS BY ALLSTAR HOTELS MAIN OFFICE. ENGLISH AND FRENCH ARE LANGUAGES SPOKEN BY STAFF MEMBERS. THIS PROPERTY WAS BUILT IN 1996 AND RENOVATED IN 2000. SPECIAL EVENTS- SULTANAHMET FESTIVAL .................... DEC-JAN ISTANBUL MUSIC AND JAZZ FESTIVAL ........ JUN-JUL CULTURAL CENTER CONCERT HALL ........... ALL YEAR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -THIS PROPERTY OFFES A COMPLIMENTARY BREAKFAST BUFFET. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN 6 YEARS AND UNDER STAY FREE WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ALLOWED. -SMOKING ROOMS ARE AVAILABLE. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -EXTRA PERSON - 25.00USD -ROLLAWAY - 25.00USD -CRIB - 0 INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM SIGHTSEEING TOURS FINE DINING - - - LOCATED NEARBY - - - ANTIQUING BILLIARDS/SNOOKER GAME ROOM INDOOR POOL GYMNASIUM HEALTH CLUB SWIMMING SAUNA/SPA THEATER VOLLEYBALL PHONE NUMBER IS THAT OF ALLSTAR HOTELS 24 HOUR MULTILINGUAL GUEST SERVICE. HOTEL ARCADIA IS THE TRADITIONAL TURKISH HOSPITALITY IN THE HISTORICAL CENTER OF ISTANBUL WHERE TOURISTS HAVE BEEN ATTRACTED FOR AGES BY ITS NATURAL AND ARCHEOLOGICAL BEAUTY. HOTEL ARCADIA BEING LOCATED AT OPPOSITE ST. SOPHIA THE MOST FAMOUS BYZANTINE MONUMENT AND BLUE MOSQUE KNOWN ALL OVER THE WORLD HAS A UNIQUE VIEW THAT OVERLOOKS THE BOSPHORUS AND THE SEA OF MARMARA. THE GRAND BAZAAR TOPKAPI PALACE HISTORICAL TURKISH BATHS AND SERVERAL MUSEUMS ARE WITHIN WALKING DISTANCE OF THE HOTEL ARCADIA. - DELUXE KING - DELUXE ROOM WITH A KING BED SATELLITE TV-TELEPHONE-MINIBAR-RADIO - DELUXE TWIN - DELUXE ROOM WITH 2 TWIN BEDS SATELLITE TV-TELEPHONE-MINIBAR-RADIO - DELUXE SUITE - DELUXE SUITE WITH A KING BED AND A SOFA BED SATELLITE TV-TELEPHONE-MINIBAR-RADIO -PLEAE SEE GUARANTEE KEYWORD FOR INFORMATION. CHAIN DID NOT DEFINE KEYWORD HOTEL ARCADIA IS AN AUTHENTIC BUILDING WHICH CARRIES THE STYLE AND LINES OF THE 19TH CENTURY S ARCHITECTURE. ONLY HANDWORK IS USED FOR INTERIOR DESIGN AND DECORATION. HOTEL ARCADIA ALSO OFFERS ALL OF THE FACILITIES OF MODERN LIFE EVEN A SINGLE DETAIL IS NOT IGNORED FOR THE COMFORT OF OUR GUESTS. YOU CAN ENJOY THE BREATHTAKING VIEW OF THE SEA OF MARMARA FROM MAVI RESTAURANT AND YOU WILL BE IN A NOSTALGIC TRIP THROUGH THE HISTORICAL MONUMENTS JUST IN FRONT OF YOU. THIS GORGEOUS VIEW IS AVAILABLE ALL DAY LONG FROM BREAKFAST TIME UNTIL NIGHTFALL. THE LOBBY IS WELL DESIGNED FOR REST AFTER THE HUSTLE OF THE CITY AND THE STREETS FOR GUEST AND PRIVATE GATHERINGS. WHILE CHECKING-IN A WELCOME DRINK PERFORMS THE TURKISH HOSPITALITY TO GET ACCUSTOMED TO LOBBY BAR IS THE ADDRESS FOR TASTEFUL DRINKS AND SNACKS FOR YOU AND YOUR FRIENDS. THE NOSTALGIC ATMOSPHERE OF HOTEL ARCADIA REACHES THE PERFECTION IN ITS ELEGANTLY DECORATED ROOMS. HOTEL ARCADIA COMBINING ITS ESTHETIC BEAUTY WITH EXPERT SERVICE WILL ENSURE YOUR SATISFACTION. ALL THE AMENITIES NECESSARY TO MAKE OUR GUESTS COMFORTABLE SUCH AS AIR CONDITIONING CENTRAL HEATING MINI-BAR COLOR TV SATELLITE CHANNELS DIRECT-DIAL TELEPHONES AND HAIR-DRYERS ARE PRESENT IN ALL OF 7 SUITES AND 48 ROOM OF HOTEL ARCADIA. YOUNG AND DYNAMIC PERSONNEL OF HOTEL ARCADIA WILL BE AT YOUR SERVICE FOR TWENTY-FOUR HOURS TO COVER YOUR NEEDS. CAR RENTAL YACHT SERVICE BABY-SITTING AND SECRETARIAL SERVICES ARE ALSO OFFERED IN-HOUSE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC EC VI DEPOSIT AX CA DC EC VI FORM OF PAYMENT AX CA DC EC VI