NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Safety and Security Text - This property is fire safety inspected and regualted. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children 6 years and under stay free with parents using existing bedding. Smoking rooms are available. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 5 Percent Additional Commission Programs & Information Text Travel Agent Commission: 5 percent commission is paid to travel agents by Allstar Hotels main office when booking commissionable rates On-Site Recreational Activities: Sightseeing Tours On-Site Recreational Activities Text Fine Dining Off-Site Recreational Activities Text Antiquing Indoor Pool Gymnasium Health Club Sauna/Spa PHONE NUMBER IS THAT OF ALLSTAR HOTELS 24 HOUR MULTILINGUAL GUEST SERVICE. THE HOTEL IS IDEALLY SUITED FOR ALL YOUR NEEDS BEING WITHIN COMFORTABLE WALKING DISTANCE TO BANKS ENTERTAINMENT AND SHOPPING CENTERS. Nbr of Rooms - 84 Nbr of Floors - 6 A1K - Max Occupancy - 3 People King bed rooms offer special amenities that makes the guests more comfortable. Around the clock room service, multi-channel satellite TV and radio, private bath with hairdryer, direct dial phones, individually controlled air conditioning system and minibar facilities provide the best service for the discerning client. General Room Amenities - Air Conditioning / Coffee/Tea Maker / Refrigerator / Telephone / Television A2T - Max Occupancy - 3 People Twin bed rooms offer special amenities that makes the guests more comfortable. Around the clock room service, multi-channel satellite TV and radio, private bath with hairdryer, direct dial phones, individually controlled air conditioning system and minibar facilities provide the best service for the discerning client. General Room Amenities - Air Conditioning / Coffee/Tea Maker / Refrigerator / Telephone / Television A3T - Max Occupancy - 1 Person Triple beds rooms offer special amenities that make the guests more comfortable. Around the clock room service, multi-channel satellite TV and radio, private bath with hairdryer, direct dial phones, individually controlled air conditioning system and minibar facilities provide the best service for the discerning client. General Room Amenities - Air Conditioning / Coffee/Tea Maker / Refrigerator / Telephone / Television -PLEASE SEE GUARANTEE KEYWORD FOR INFORMATION. 19Nov06 - 31Dec07 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Guarantee required. Tourist/Economy Hotel Additional Property Description Text Allstar Grand Yavuz hotel offers you one of the most comfortable moments and a perfect, relaxing atmosphere in the ancient part of the city. Our reputation comes from traditional Turkish hospitality, excellent service and trained staff, perfect location, affordable rates and comfortable, large rooms. Grand Yavuz Hotel has 84 rooms and 170 beds all are designed for your need and mood. Fully air-conditioned, Terrace Ala Carte and Group Restaurant, Terrace bar with magnificent view, American Bar, Meeting Room with capacity of 50, 24 Hrs Room Service, Open buffet breakfast, 2 Guest Elevators, Foreign Exchange, Postal Service, Car Rental, Daily city tours, Parking Place and free transfer & free safe boxes. Grand Yavuz Hotel has 84 rooms and 170 beds including shower & toilet, direct dial telephone, private bathroom, music, air condition, central heating, cable TV and hair dryer. Keep in touch with the world with satellite TV, 2 channels of music and direct international dialing. Relax at the mini bar. Room service is available 24 hours Master Card - Eurocard - Visa