NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -AKM AND TAKSIM SQ . . . . . . . . . . .0.0MI/0.1KM -ATATURK CULTURAL CENTER . . . . . . . .0.2MI/0.3KM -BEYOGLU . . . . . . . . . . . . . . . .0.0MI/0.1KM -BLUE MOSQUE . . . . . . . . . . . . . .2. MI/4 KM -BOSPHORUS BRIDGE . . . . . . . . . . .1. MI/3 KM -DOLMABACHE PALACE . . . . . . . . . . .0.5MI/0.8KM -GALATA TOWER . . . . . . . . . . . . . 0.1MI/0.1KM -GOLDEN HORN . . . . . . . . . . . . . .1. MI/2 KM -GRAND COVERED BAZAAR . . . . . . . . . 2 MI/4 KM -ISTANBUL CHAMBER OF COMMERCE . . . . . 1 MI/3 KM -KABATAS FERRY PIER . . . . . . . . . .0.6MI/1 KM -LUTFI KIRDAR EXHIBITION CENTER . . . .0.1MI/0.1KM -PRINCESS ISLANDS . . . . . . . . . . .1. MI/2 KM -ST. SOPHIA . . . . . . . . . . . . . . 2 MI/4 KM -TAKSIM FIRST AID HOSPITAL . . . . . . .0.3MI/0.5KM -TAKSIM SUBWAY STATION . . . . . . . . .0.1MI/0.2KM -TOPKAPI PALACE . . . . . . . . . . . . 2 MI/4 KM -TOURISM INFORMATION. . . . . . . . . . 0.2MI/0.3KM THIS KEYWORD DEFAULTS TO THE CHAIN KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX **************************************************************** *** Family Plan *** **************************************************************** -Most Properties allow children. Please refer to property policies for Family Plan information. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. -CHILD ACTIVITIES -FULL HEALTH CLUB -FISHING -GAME ROOM -PLAY GROUND -RACQUETBALL COURT -SPORTS COURT -SAUNA -SNORKELING -SPA -TENNIS COURTS -THE ABOVE RECREATION MAY NOT BE ON-SITE AND CHARGES MAY APPLY. THIS KEYWORD IS SYSTEM GENERATED BY APOLLO KEYWORD NOT FOUND **************************************************************** *** DEPOSIT POLICIES *** **************************************************************** -SOME PROPERTIES REQUIRE A DEPOSIT TO SECURE YOUR CLIENTS RESERVATION. IF A CREDIT CARD IS USED FOR DEPOSIT..THE CARD WILL BE CHARGED AT TIME OF BOOKING. IF THE PROPERTY ACCEPTS A DEPOSIT BY CHECK..THE DEPOSIT MUST BE RECEIVED BY THE PROPERTY WITHIN THE SPECIFIED TIME FRAME TO AVOID AUTOMATIC CANCELLATION PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. CHAIN DID NOT DEFINE KEYWORD ALLSTAR HOTEL LAMARTINE SUITED IN TAKSIM- THE HEART OF ISTANBUL PRESENTS THE WARM TRADITIONAL TURKISH HOSPITALITY TO THE GUESTS IN ITS SPECIALLY DESIGNED 67 ROOMS AND OTHER FACILITIES. TAKSIM IS AN IDEAL LOCATION FOR ALL TOURISTS AS THEY CAN REACH ALL HISTORICAL CULTURAL AND ENTERTAINMENT CENTERS IN A FEW MINUTES WALK. ALLSTAR LAMARTINE S SPACIOUS FULLY AIR-CONDITIONED 67 ROOMS DESIGNED FOR THE BEST COMFORT OF OUR GUESTS HAVE INDIVIDUALLY CONTROLLED AIR CONDITIONING AND HEATING CABLE T.V DIRECT DIAL TELEPHONE BY SIDE AND AT BATHROOM ELECTRONIC LOCK SYSTEM SMOKE DETECTORS HAIR DRYERS DOUBLE GLAZED WINDOWS MINIBAR 24 HOURS ROOM SERVICE. OUR MISSION AND PROMISE TO OUR GUESTS IS TO SERVE ANYTHING THAT CAN PROVIDE A COMFORTABLE VACATION. HOTEL LAMARTINE IS FAMOUS FOR THE SERVICES WHICH ARE PROVIDED TO SATISFY OUR GUESTS NEEDS. OUR HIGHLY OBSESSED SERVICE BASED ON CUSTOMER SATISFACTION MAKES OUR HOTEL A GREAT PLACE OF COMFORT TRADITION AND LUXURY. AT HOTEL LAMARTINE WE ARE MORE THAN HAPPY TO PROVIDE THE FOLLOWING SERVICES- BABY-SITTER SAFETY DEPOSIT BOXES HOTEL DOCTOR POST OFFICE SERVICE FACSIMILE LAUNDRY DRY CLEANING 24 HOURS ROOM SERVICE BEAUTY PARLOR CURRENCY EXCHANGE FACILITIES. THE RESTAURANT -CONCORDE- WITH HIS 150 SEATS CAPACITY COMBINING GASTRONOMY AND HOSPITALITY OFFERS CAREFULLY SELECTED SAMPLES OF TURKISH AND INTERNATIONAL CUISINES. DINING IS A DIFFERENT EXPERIENCE AT HOTEL LAMARTINE. OUR STAFF ALL TOGETHER CONCLUDED OUR MISSION AS GIVING THE BEST SERVICE THAT IS POSSIBLE IN THE HOTEL WHICH LEADS TO ANOTHER DIMENSION AT DINING EXPERIENCE. HERE YOU MAY FIND MANY SPECIALITIES BOTH FROM TURKISH AND INTERNATIONAL CUISINE. HOTEL LAMARTINE HAS TWO ROOMS FULLY FUNCTIONAL FOR BOTH MEETINGS AND BANQUET ORGANIZATIONS. WHILE LAFAYETTE IS YOUR PERFECT SOLUTION FOR MEETING ORGANIZATIONS CONCORDE MAY SERVE FOR UP TO 110 PEOPLE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC EC VI DEPOSIT AX CA DC EC VI FORM OF PAYMENT AX CA DC EC VI