NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Safety and Security Text - This property if US fire safety inspected and regulated. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Available at Property - Buffet Breakfast Plan Full Breakfast Plan **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN OVER 5YRS. OF AGE ARE WELCOME AND MUST PAY ADULT RATES. -------------------------------------------- ROLLAWAY - NOT AVAILABLE CRIBS - NOT AVAILABLE EXTRA PERSON - 15.00USD PETS ARE NOT ACCEPTED. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission is paid to travel agents when booking commissionable rates. On-Site Recreational Activities: Bird Watching Hiking On-Site Recreational Activities Text Hot Tub Off-Site Recreational Activities Text Cross-Country Skiing Snow Mobiling Smith Hotel B and B is located on HWY 89 in Glendale, Utah-In the southwest of Utah s color country. Nbr of Rooms - 7 Nbr of Floors - 2 A1K - Max Occupancy - 2 People ROOM 5 - This comfortable room offers a king bed, antiques, color TV, and private bath with tub and shower. A1Q - Max Occupancy - 2 People ROOM 7 - This comfortable room offers a King bed, antiques, color TV, and private bath with shower. A2D - Max Occupancy - 4 People ROOM 4 - This comfortable room offers 2 double beds, antiques, color TV, and private bath with tub and shower. A2T - Max Occupancy - 2 People Room 1 - This comfortable room offers two twin size beds, antiques, color TV, and private bath with tub and shower. B1Q - Max Occupancy - 2 People Room 6 - This comfortable room offers a queen bed, antiques, color TV, and private bath with shower. C1D - Max Occupancy - 3 People ROOM 3 - This comfortable room offers a bunkbed, one double with twin on top, antiques, color TV, and private bath. Private bath is across the hall for Room 2. E1D - Max Occupancy - 2 People Room 2 - This comfortable room offers one queen size bed antiques, color TV, and private bath. Private bath is across the hall. -PLEASE SEE GUARANTEE KEYWORD FOR INFORMATION. 02Apr07 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Guarantee/Deposit required 1 days prior to arrival. Guarantee required. Luxury Hotel Additional Property Description Text The Historic Smith Hotel Bed & Breakfast is in the heart of Utah s Color Country. Originally built in 1927 as a boarding house hotel, it is now furnished with period antiques throughout the hotel. We have over 2 acres of gardens and fruit trees, lawn croquet and picnic tables. The hotel has 4 porches (2 screened) for your enjoyment. We also buy/sell antiques and collectibles and local crafts at the hotel. The Smith Hotel is enroute to the Grand Canyon, located 18 miles from Zion National Park, 47 miles to Bryce National Monument, 60 miles to Pipe Springs, 15 miles to Escalante, 17 miles to Coral Pink Sand Dunes, and 45 miles to Panguitch Lake. Master Card - Eurocard - Visa