NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS U.S.GOVERNMENT FIRE AND SAFETY STANDARDS -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES THIS KEYWORD DEFAULTS TO THE CHAIN KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS AVAILABLE AT PROPERTY - CONTINENTAL PLAN **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN PAY ADULTS RATES - CHILDREN 18 AND UNDER STAY FREE WITH PARENTS USING EXISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT 10 PERCENT COMMISSION IS PAID BY THE PROPERTY TO TRAVEL AGENTS ON ALL COMMISSIONABLE RATES BOOKED. OFF-SITE RECREATIONAL ACTIVITIES TEXT GANDY DANCER TRAIL OTHER TRAILS BIKE RENTAL CANOE, KAYAK, PONTOON AND FISHING BOAT RENTAL CREX MEADOWS WILDLIFE AREA GOLF COURSES HORSEBACK RIDING ANTIQUE AND GIFT SHOPS FOLLE AVOINE HISTORICAL PARK CASINO CROOKED LAKE EXECUTIVE OBSTACLE COURSE COOKOUTS LODGE VILLAGE SHOPPING BURNETT COUNTY IS SET IN A BEAUTIFUL WILDERNESS AREA THAT ENCOMPASSES 318 LAKES, FIVE RIVERS AND THOUSANDS OF ACRES OF PUBLIC FOREST. SUMMER ACTIVITIES INCLUDE HIKING, CANOEING, GOLFING, FISHING, HORSEBACK RIDING, WATER SKIING, SWIMMING AND BOATING. WINTER ACTIVITIES INCLUDE SNOWMOBILING, CROSS-COUNTRY SKIING, ICE FISHING, SNOW-SHOEING, DOG SLEDDING, AND ICE SKATING. HERE ARE SOME ACTIVITIES THAT YOU MAY WANT TO ENJOY DURING YOUR VISIT. LOCATED 1.5 HOURS FROM THE TWIN CITIES METRO AREA. THE LODGE IS LOCATED WITHIN ITS OWN VILLAGE IN THE CITY OF SIREN, NEAR NUMEROUS LAKES, HIKING TRAILS, SNOWMOBILE TRAILS, GOLF AND SHOPPING. NBR OF ROOMS - 60 NBR OF FLOORS - 2 A1Q - MAX OCCUPANCY - 4 PEOPLE ONE QUEEN BED WITH A FULL QUEEN SOFA PULL-OUT. SOFA SITTING AREA WITH TABLE AND 2 TELEVISIONS PROVIDES QUIET PLACE TO RELAX OR EXTRA SLEEPING SPACE FOR GUESTS. IN-ROOM COFFEE MAKER AND DSL ACCESS. CENTER BATHROOM PROVIDES EXTRA PRIVACY AND INDIVIDUAL SPACES. 30 PERCENT LARGER THAN AVERAGE HOTEL ROOM, 383 SQUARE FEET. SMOKING PREFERENCE ON REQUEST ONLY. B2Q - MAX OCCUPANCY - 4 PEOPLE TWO QUEEN STANDARD ROOM. 30 PERCENT LARGER THAN THE AVERAGE HOTEL ROOM, 383 SQUARE FEET. IN ROOM COFFEE MAKER, DSL ACCESS. INCLUDES A SMALL HICKORY TABLE AND CHAIR TO WORK OR RELAX. SMOKING PREFERENCE ON REQUEST ONLY. * * PLEASE SEE GUARANTEE KEYWORD FOR MORE INFORMATION * * 13JUL07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR ALL RESERVATIONS. MIDSCALE/STANDARD HOTEL LODGE ADDITIONAL PROPERTY DESCRIPTION TEXT THE LODGE AT CROOKED LAKE IS LOCATED IN BEAUTIFUL SIREN, WISCONSIN. THE HOTEL ITSELF WAS BUILT IN 1998 AND HAS A VERY UNIQUE NORTH WOODS DECOR WHILE AT THE SAME TIME HAVING ALL THE MODERN AMENITIES OF HOME. ENJOY THE SCENT OF CEDAR, THE WARMTH OF STONE FIREPLACES OR JUST RELAX WITH A BOOK IN THE BEAR DEN OVERLOOKING THE FIRE PIT AND ENJOY THE NORTH WOODS AS THEY SHOULD BE ENJOYED. THE ROOMS ARE SO SPACIOUS THEY ARE REFERRED TO AS CABINS AND EACH ONE HAS ITS OWN UNIQUE NAME. THERE ARE 60 ROOMS TOTAL, 6 OF THEM ARE DELUXE SUITES WITH WHIRLPOOLS AND SOME WITH FIREPLACES. THE LODGE HAS A POOL, WHIRLPOOL SAUNA, AND EXERCISE ROOM. IN ADDITION, THERE IS 6,000 SQUARE FEET OF MEETING SPACE THAT CAN HANDLE EVENTS UP TO 325 PEOPLE. THE MOST UNIQUE FEATURE, HOWEVER, IS THE LODGE. IT IS THE FOCAL POINT OF THE ENTIRE LODGE VILLAGE WHICH INCLUDES ADVENTURES RESTAURANT AND PUB, THE SHOPS AT THE LODGE WHICH HAS A PHOTO GALLERY, GOURMET COFFEE SHOP, DAY SPA AND SALON, SPECIALTY RETAIL SHOPS AND MUCH MORE. ALSO INCLUDED IS TIMERS THEATRE AT THE LODGE A 4-PLEX CINEMA AND NEW IN 2004, MOOSE MILLIGANS ADVENTURE MINI-GOLF. IF YOU ENJOY THE OUTDOORS , CROOKED LAKE AS WELL AS CROOKED LAKE PARK IS LOCATED ACROSS FROM THE HOTEL AND IN THE BACKYARD THERE IS DIRECT ACCESS TO THE GANDY DANCER RECREATIONAL TRAIL WHICH STRETCHES 100 MILES AND INVITES BIKING, HIKING, SNOMOBILING, ATVS AND ANYONE WHO LOVES THE OUTDOORS AND WILDLIFE. AMERICAN EXPRESS - MASTER CARD - DISCOVER CARD - VISA