NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. PROPERTY WAS BUILT IN 1988 LAST RENOVATED IN 2001. SPECIAL EVENTS- FANTASY FEST.........OCT LOBSTER MINISEASON.........JUL/AUG APBA OFFSHORE WORLDS POWER BOAT RACING......NOV CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE WELCOME INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. HEALTH CLUB OUTDOOR POOL FISHING SAUNA/SPA LOCATED ON THE WATER IN OLD TOWN IN KEY WEST FLORIDA. - 1 BEDROOM SUITE - ONE BEDROOM WITH KING BED AND QUEEN SOFABED JACUZZI-FREE PARKING-FULL KITCHEN- BALCONY - 2 BED TWIN SUITE - TWO BEDROOM WITH 1 KING AND 2 TWINS JACUZZI-FREE PARKING-FULL KITCHEN- BALCONY - 2 BED QUEEN SUITE - TWO BEDROOM WITH 1 KING AND 1 QUEEN JACUZZI-FREE PARKING-FULL KITCHEN- BALCONY - QUEEN STUDIO - STUDIO ROOM WITH A QUEEN SIZE BED FREE PARKING-IRON AND BOARD-COFFEE MAKER - DELUXE STUDIO - DELUXE STUDIO WITH KING BED AND QUEEN SOFABED FREE PARKING-FULL KITCHEN - KING STUIDO - STUDIO WITH A KING BED AND SOFABED FREE PARKING-IRON AND BOARD-COFFEE MAKER PLEASE SEE GUARANTEE POLICY CHAIN DID NOT DEFINE KEYWORD IF YOU COULD ESCAPE TO A CORNER OF PARADISE EACH YEAR WITHOUT LEAVING THE USA THE GALLEON RESORT WOULD BE THE PLACE TO GO. THE GALLEON RESORT OFFERS THE BEST OF AMENITIES IN A BEAUTIFUL AND GENTLE TROPICAL ATMOSPHERE. WHETHER YOURE INTERESTED IN LONG-TERM ACCOMMODATIONS OR JUST A WEEKEND GET-A-WAY. SUNBATH AT OUR POOL OR CURL YOUR TOES IN THE SAND OF OUR COZY PRIVATE BEACH. AND AFTERWARDS IF YOU ARE UP TO IT WORK OUT IN OUR EXERCISE ROOM OR GET ACTIVE ON THE WATER WITH WINDSURFING JET SKIING PARASAILING FISHING OR SNORKELING ON OUR CORAL REEFS OR SAILING OUR GORGEOUS WATERS ALL AVAILABLE ON SITE AT THE GALLEON RESORT. RESORT AMENITIES INCLUDE. SECLUDED PRIVATE OLD TOWN LOCATION 360 DEGREE PANORAMIC VIEW OF KEY WEST FROM THE GOLF OF MEXICO TO THE ATLANTIC ONE OF A KIND IN KEY WEST. INCREDIBLE HARBOR VIEW WATERFRONT POOL SAUNA WEIGHT ROOM PRIVATE BEACH TIKI BAR HARBORSIDE DELI FULL SERVICE MARINA ON SITE WATER SPORTS JET SKIS SNORKELING AND DIVING FISHING CHARTERS AND 24 HOUR SECURITY. THE GALLEON RESORT..........WHERE YOU ARRIVE AS A GUEST.......AND RETURN AS A FRIEND. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS VI DEPOSIT AX CA DC DS VI FORM OF PAYMENT AX CA DC DS VI