NO PROPERTY INFORMATION THIS KEYWORD: PROM Travel Agent Discount . --------------------------------------------------------- The account services department of The Leading Hotels of the World..ltd. Will be happy to request a discount with the hotel on your behalf. We ask that you note the following policies and procedures for requesting industry discounts- . * Discount requests are to be submitted in writing on agency/corporate letterhead..signed by a manager or principal of the agency. . * The agency*s leading account number and IATA/ARC number are to be included in the letter. . The amount of discount confirmed is subject to availability and varies with each hotel. . * Discounts will not be granted during peak or restricted periods. . * Arrivals will be processed 2 months to 10 days prior to arrival. . * A maximum of 3 nights will be requested for city hotels and 4 nights for resorts. . Please address your correspondence to the attention of *account services* at the corresponding office nearest to your location- . Please enter HODLW/CONT for the office closest to you. . ********************************************************* ***** A I R L I N E D I S C O U N T S ***** ********************************************************* . The Leading Hotels of the World..LTD. Does not handle airline discount requests. Airline personnel should contact the respective hotels* sales and marketing department to determine if airline industry rates apply. . ** END OF TRVL ** -The Property meets all current local, state, and country building codes Room Safety and Security - Audible Smoke Detectors Emergency Exit Maps Emergency Information In All Guest Rooms Fire Detectors Room Balconies Accessible By Adjoining Rooms Smoke Detectors Visual Alarms For Hearing Impaired Windows Open Property Safety and Security - Audible Alarms in Public Areas Audible Smoke Alarms in Hallways Auto Link To Fire Station Auto Recall Elevators Automatic Fire Doors Electronic Room Key System Emergency Evacuation Drill Emergency Lighting Evacuation Drill Frequency Fire Detectors In Hallways Fire Detectors In Public Areas Fire Extinguishers In Hallways First Aid Available Hardwired Smoke Detectors Meets Fire Safety Code Multiple Exits For Each Floor Parking Area Well Lit Public Address System Smoke Detectors In Hallways Smoke Detectors In Public Areas Staff Trained In First Aid Video Surveillance In Entrances Video Surveillance In Hallways Video Surveillance In Public Areas Well-Lit Exit Signs Well-Lit Parking Area(s) Well-Lit Walkways Index of Keywords --------------------------------------------------------- Use the following keyword at chain level to obrain further information. . CORPORATE ADDRESS -- |HODLW/ADDR BROCHURES -- |HODLW/BROC DIRECTORY -- |HODLW/DIRE GOVERNMENT RATES -- |HODLW/GOVT LEADING SPAS |HODLW/LEADING SPAS MULTILEVEL RATES -- |HODLW/MULT NEW LEADING HOTELS -- |HODLW/NEWS PACKAGE RATES -- |HODLW/PKGS AWARDS -- |HODLW/AWAR . Use the following keyword at property level to obrain further infromation. . STREET ADDRESS -- HOD1234/ADDR Awards -- AWAR Booking guidelines -- BOOK Cancellation policy -- CANC Commission -- COMM Contacts -- CONT Convention facility -- CONV Corporate rates -- CORP Credit card policies -- CRED Hotel description -- DESC Dining possibilities -- DINE Directions to hotel -- DIRS Deposit policy -- DPST Events -- EVEN Family plan -- FAMI Frequent traveler -- FREQ Government -- GOVT Group info -- GRPS Guarantee policy -- GUAR Customer service -- HELP Index -- INDX Hotel location -- LOCA Mailing address -- MAIL Meal plans available -- MEAL Multilevel rates -- MULT Other -- OTHR Parking facilities -- PARK Packages -- PKGS* PKGU* PKG1* PKG2* PKG3* Policies of hotel -- PLCY Prepayment policy -- PREP Promotional info -- PROM* PRO1 to PRO9 Recreation -- RECR Room/unit types -- ROOM Senior travelers -- SENR Services available -- SERV Tax information -- TAXS Flydrive/tour pkgs -- TOUR Area transportation -- TRAN Travel industry info -- TRVL . . ** END OF INDX ** The Leading Hotels of the World GDS Help Desk is available to assist with reservations booked through Apollo. . ******************************************************** * HELP DESK HOURS * * MON - FRI 5AM - 7PM * Closed on Saturdays and Sundays Patricia Linardi, Director ******************************************************** . Should you encounter a problem with processing a Leading Hotel reservation made through Apollo *the GDS Helpdesk is located in Winter Park Florida. Please contact the Leading Hotels GDS Help Desk or queue at QEM/QFB *Apollo* and QEM/VXN * Galileo* . UNITED STATES..CANADA..PUERTO RICO AND THE U.S. VIRGIN ISLANDS ................1-800-225-5549 . For all other countries.........For Worldwide Toll-free access the AT&T USA direct network and then dial.....866-444-2250 or ...........................................407-681-6140 which is a toll call. . Fax number....................................407-681-6142 . [email protected] . - OR - . Contact our local international reservations centers see HODLW/CONT for the office closes to you Meal Plans Included in Rates Meal Plans Available at Property - Buffet Breakfast Plan Half Board Plan 85.00 EUR Additional Meal Plan Description - Half Board EUR 85.00 valid as of 2008 Buffet Breakfast valid as of 2008 Groups and Meetings --------------------------------------------------------- No more than 4-rooms per Apollo/Galileo user..per hotel for same arrival/departure dates can be accepted in single or multiple PNRS..failure to comply with this policy may result in the automatic cancellation of all rooms including the 4 allowed. Segment status in Apollo/Galileo will be changed to -UC- even if confirmation numbers are present in hotel segments. . For reservations for more than 4 rooms- --------------------------------------- Leading Hotels maintains a dedicated department that handles our groups..incentives..meetings and conventions. We do not accept reservations for groups..meetings or incentives via Apollo/Galileo . . For groups..meeting and incentives call- . *North American Agencies* . Leading Hotels of the World 99 Park Avenue New York NY 10016 Tel- 800-223-1230 Tel- 212-515-5820 Fax- 212-515-5848 . Agencies in other countries please contact your nearest The Leading Hotels of the World..LTD reservation center . Please enter HODLW/CONT for the office closest to you . Please enter HODLW/GRPS for information. Family Plan Available - Children up to 6 years stay free in parents room. Children aged 6 to 12 years are charged 30 Euro per day. ********************************************************* Leaders Club is the pre-eminent loyalty program for the global luxury traveler and is limited to guests of The Leading Hotels of the World. . The new program..effective June 2005..has three distinct tiers of membership- Leaders Club Base..Leaders Club Access..and Leaders Club Unlimited..each of which carries specific benefits..services and privileges. . ***Leaders Club Base Level*** Leaders Club Base membership preserves the heritage and the name of the existing program. The Leaders Club base level is much like the current program with new features added. Must book at least 2 reservations after completing application form. . Hotel Benefits- Preferred Upgrades Priority *subject to availability* Early Check in/Late check-out privileges *subject to availability* Welcome card and gift . Leading*s Membership Benefits- Dedicated toll free phone number Access to the Leaders Club Lounge Travel profile and e-confirmations Special offers via Leaders Club -Expressions- newsletters . ***Leaders Club Access*** This level offers members the option to add a valuable set of benefits to Leaders Club membership for an annual fee of USD 300 after first qualifying for base level. . Hotel Benefits- Preferred Upgrades Priority *subject to availability* Early Check in/Late check-out privileges *subject to availability* Welcome card and gift . Membership Benefits- All Benefits included in the base Membership..Plus- Access to the Leaders Club Rate Luxury Alliance Benefits Reciprocal Benefits from Relais and Chateaux Leaders Club Concierge when traveling to a Leading Hotel . ***Leaders Club Unlimited*** The Unlimited level is reserved for the best and most -productive- Leaders Club members. Membership is by special invitation only from The Leading Hotels of the World..for an annual membership fee of USD 2000. . Hotel Benefits- Highest upgrade Priority *subject to availability* Early Check in/Late check-out privileges *subject to availability* Welcome card and gift . Leading Membership Benefits- All Benefits included in the base membership..plus- Access to the Leaders Club Rate Leaders Club Concierge - a personal fulltime Concierge Luxury Alliance Benefits Reciprocal Benefits from Relais and Chateaux . ***Membership Enrollment*** -Apply online at www.lhw.com -Become nominated by staff of a Leading Hotel of the World or a regional office. . Reservation Procedures- -GDS Reservations - The travel professional must identify guests as Leaders Club members by providing the membership numbers in the correct field of the reservation..otherwise the hotel will not be alerted to their Leaders Club status. . Only by entering the Leaders Club number in the ID-Field..will the Leaders Club status be properly communicated to the hotel. Should you make a reservation for a Leading Hotel that is not listed in the GDS under -LW-..we kindly recommend that the reservation is placed with the nearest Leading Hotels Reservations Center. This will guarantee recognition of the client as a Leaders Club member. . If your client is a member of the Leaders Club..please make sure to enter your clients membership number in the -ID FIELD-. . For example - ID LC123456 . ***Note*** Please indicate the LC prefix in front of the member number. . ***Contacts*** For any questions regarding the Leaders Club..please contact Leaders Club at 1-800-650-2582 or any Leading Hotels of the World reservation office. Please see the Leading Hotels of the World Contacts page in the DRS for the closest Leading Hotels office. . Corporate Policy --------------------------------------------------------- Corporate clients represent an important segment of the travel business. The Leading Hotels of the World..LTD. Recognizes your need to provide your commercial clients with the most competitive rate possible. That is why most Leading Hotels offer corporate rates that do not require a **Cd** number giving you the opportunity to confirm corporate rates to your commercial clients. . When requesting corporate room rates and availability for a Leading Hotel..remember to use the corporate rate indicator in your availability format. . Corporate rates will display with a **COR** rate code. . Leading Hotels require that you provide the company name and city in the SI-field when selling a **COR** rate room. . ** END OF CORP ** ***** Booking Guidelines ***** . *COR* Corporate - booking requirements - company name required in /SI-field - check-in requirements - present business card upon check-in - general restrictions - N/A . *WKD* Weekend Rate - booking requirements - available only on weekends. for - booking requirements . - check-in requirements - N/A - general restrictions - N/A . *SPL* special - booking requirements - see PKGS or promotions for Details - check-in requirements - N/A - general restrictions - N/A . *PKG* Package - booking requirements - see PKGS or promotions for details - check-in requirements - N/A - general restrictions - N/A . *SEN* Senior Citizen - booking requirements - must be senior citizen for rate - check-in requirements - present identification at check-in - general restrictions - N/A . *GOV* Government - Booking requirements - see PKGS or promotion for details - check-in requirements - present identification at check-in - general restrictions - N/A . *ASC* Association - booking requirements - see PKGS or promotion for details - check-in requirements - present identification at check-in - general restrictions - N/A . *TVL* Travel Industry - booking requirements - must be a bona fide travel agent - check-in requirements - present identification at check-in - General restrictions - IATA number must be in the /SI-field of reservation . *PRO* Promotional Rate valid 7 days a week. . ** END OF BOOK ** Commission Policy . --------------------------------------------------------- Commission payments are issued directly to the agency by hotels upon guests departure. You should allow at least -60- days from your clients departure from a hotel for receipt of commission payment. Commissions are paid on the room charge (only) unless otherwise stipulated. If a commission payment has not been received after -60- days of clients departure from a hotel please contact the client services department nearest you for follow up assistance. For the Americas please fax 212-515-5725. For all other regions please contact your nearest LHW office. . Please enter HODLW/CONT for the office closest to you. ** END OF COMM ** On-Site Recreational Activities: Bicycling Children s Activities Hiking Jogging Mountain Biking Sailing/Boating Snow Skiing Sunbathing Swimming Water Sports Winter Sports On-Site Recreational Activities Text With its more than 2000 sqm, our Royal Spa is one of the largest wellness oases in Germany. It encompasses both an indoor and outdoor pool. The pool bar serves various fresh fruit juices and a variety of dishes from our vitality food cuisine. The generously arranged sauna area provides pure serenity and relaxation. Apart from the classic Finish sauna and a gentle bio sauna, a Turkish hammam, herbal aroma steam bath and Japanese bath await you. A deep cooling pool, Kneipp basins as well as various shower facilities will provide ample cooling down possibilities. Let yourself be pampered by an exclusive Spa or beauty session and then enjoy the serenity in the 12000 sqm garden or at the hotels private beach. In the heart of the idyllic southern Bavaria surrounded by majestic mountains. Only 60 miles from the international airport munich and only 35 miles from munich city. Nbr of Rooms - 188 Nbr of Suites - 54 Nbr of Floors - 3 Nbr of Non-Smoking Rooms - 90 Nbr of Rooms for Physically-Challenged Guests - 2 The hotel has 135 luxurious rooms and 53 suites with a view of the lake or the mountains,marble bathroom,balcony or terrace Room Amenities for All Rooms - General Room Amenities - 220 AC / Air Conditioning / Balcony / Bath Tub / Bathrobe / Bathroom Amenities / Bidet / Cable/Satellite TV / Color TV / Connecting Room / Desk / Direct Dial Telephone / DVD / Free Newspaper / Hairdryer / Handicapped Room/Facilities / Knock Lights / Mini Bar / No Smoking Room / Phone in Bathroom / Radio / Remote Control TV / Safe - Safe Fee / Safety Bar in Shower / Shower / Smoke Detector / Stereo System / Telephone / Television / Visual Alarm / Walk-in Shower A1J - Location/View - Lake View Max Occupancy - 2 People Max of Rollaways - 2 JUNIOR SUITE WITH KING SIZE BED, ABOUT 50 SQM, COMBINED LIVING AND BEDROOM, OVERLOOKING LAKE TEGERNSEE, these rooms are located in the ground, first, second and third floor. A1K - Location/View - Lake View Max Occupancy - 2 People Max of Rollaways - 1 DELUXE ROOM KING BED ABOUT 42 SQM, GREAT VIEW OF THE LAKE TEGERNSEE, these rooms are located in second and third floor. A1S - Location/View - Lake View Max Occupancy - 2 People Max of Rollaways - 2 Tegernsee 1 Bedroom Suite,about 90 sqm directly located at the tips of the wings of the hotel. They all have unique views over the lake and the mountains. They all have three balconies equipped with deckchairs and a small table. The large living room offers a dining table to seat 6 guests and a comfortable sofa with two armchairs. In addition you will find a writing desk with a separate monitor telephone and internet access. A2S - Location/View - Lake View Max Occupancy - 4 People Max of Rollaways - 2 Creme Suite with separate living- and 2 bedrooms, spacious bathroom with a separate toilet, bidet, shower with steam bath , whirlpool and guest toilet. The living room is also very spacious with various comfortable sofas and armchairs. The balcony is located at the end of the wing with stunning views overlooking the village, the lake and the mountains. You will also find a small but very functionable kitchen and a bar. The suite offers about 310 sqm. B1J - Location/View - Mountain View Max Occupancy - 2 People Max of Rollaways - 2 JUNIOR SUITE KING BED, ABOUT 50 SQM, COMBINED LIVING AND BEDROOM, these suites are located in the first and second floor WITH GREAT VIEW OF THE MOUNTAINS and in the third floor with a great view over our garden B1K - Location/View - Mountain View Max Occupancy - 2 People Max of Rollaways - 1 EXECUTIVE ROOM WITH King BED, ABOUT 42 SQM, WITH GREAT VIEW OF THE MOUNTAINS, rooms are located in the ground first and second floor. In this category we have also two disabled rooms available. B1Q - Location/View - Lake View Max Occupancy - 2 People Executive ROOM WITH QUEEN BED, ABOUT 38 SQM, WITH GREAT VIEW Overlooking the lake, these rooms are also available with connecting doors B1S - Location/View - Lake View Max Occupancy - 2 People Max of Rollaways - 2 Duplex Suite, about 75 sqm with separate living- and bedroom area on two levels. The lower level consists of a guest toilet and the living room. On the upper level you will find the bedroom with a generous bathroom and a rooftop terrace. Breathtaking views from all rooms, but especially from the roof terrace. The terraces can be used for a reception or a cocktail party or just to enjoy breakfast. B2S - Location/View - Lake View Max Occupancy - 4 People Max of Rollaways - 2 Kaiser Suite with separate living- and 2 bedrooms, overwhelming bathroom with a beautiful copper bathtub, which is suitable for two people, separate shower with a big shower head, steam bath, separate toilet and bidet. The living room is enormous with various comfortable sofas and arm chairs. The balcony is located at the end of the wing with a stunning view overlooking the village, the lake and the mountains. You will also find a small but very functionable kitchen and a bar. The suite has about 270 sqm and direct elevator access from the garage. C1K - Location/View - Mountain View Max Occupancy - 2 People Max of Rollaways - 1 SUPERIOR ROOM WITH KING SIZE BED, ABOUT 38 SQM, WITH GREAT VIEW OF THE MOUNTAINS, These rooms are located in the ground and in the first floor. C1Q - Location/View - Mountain View Max Occupancy - 2 People SUPERIOR ROOM WITH QUEEN BED, ABOUT 35 SQM, WITH GREAT VIEW OF THE MOUNTAINS or to our garden, these rooms are also available with connecting doors, C1S - Location/View - Lake View Max Occupancy - 2 People Max of Rollaways - 2 About 65 sqm with a separate living- and bedroom with a stunning view of the lake north direction or overlooking the mountains south direction. These suites are located in the first and in the second floor no deposit required GUARANTEE INFORMATION LATE ARRIVAL TIME: NOT APPLICABLE GUARANTEE REQUIRED AT TIME OF BOOKING ACCEPTABLE FORMS OF PAYMENT: CREDIT CARDS: SEE |HOD/CRED Guarantee Required for Late Arrival. DEPOSIT INFORMATION WITHIN COUNTRY WAIVER PERIOD: 0 DAYS OUTSIDE COUNTRY WAIVER PERIOD: 0 DAYS DEPOSIT REQUIRED: AT TIME OF BOOKING DEPOSIT AMOUNT: 01 NIGHTS OF STAY MAIL DEPOSIT TO: CORPORATE ADDRESS . --------------------------------------------------------- The Leading Hotels of the World LTD. ***An HRI Company*** 99 Park Avenue New York NY 10016-1601 Tel: 212 515 5600 Fax: 212 515 5898 Website: www.lhw.com . For worldwide regional sales and reservations offices please see HODLW/CONT ** END OF ADDR ** ACCEPTABLE FORMS OF PAYMENT CASH WIRE CREDIT CARDS: SEE |HOD/CRED Deposit non-refundable Deposit Text no deposit required PAYMENT INFORMATION ACCEPTABLE FORMS OF PAYMENT CASH CREDIT CARDS: SEE |HOD/CRED