NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -BREAKFAST IS INCLUDED IN RATES **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -NO FAMILY PLAN - CHILDREN MUST PAY ADULT RATES. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. THE HOTEL LOCATION LENDS IT SELF TO EASY ACCESS TO A VARIETY OF SERVICES AND FACILITIES WITHIN EASY REACH. WHERE YOUR INTERESTS TAKE YOU FURTHER AFIELD THE HOTEL CAN HELP ORGANIZE TRANSPORT AND BOOKING. THESE FACILITIES RANGE FROM PLAYING GOLF TO FINDING A SMALL CLOTHING SHOP WHICH MOST TOURIST WOULD NOT BE AWARE OF. THE HOTEL ALSO HELPS WITH ORGANIZING THE USUAL TOURIST ACTIVITIES SUCH AS SIGHTSEEING TRIPS THEATER TICKETS ETC. LOCATED WITHIN A SHORT WALKING DISTANCE FROM MARBLE ARCH *5 MINS WALK* OXFORD STREET *3 MINS WALK* BOND STREET *7 MINS WALK* AND BAKER STREET TUBE STATIONS *7 MINS WALK* MAKES WIGMORE COURT HOTEL IDEALLY SITUATED FOR A LARGE VARIETY OF TOURIST ATTRACTIONS THAT LONDON HAS TO OFFER. - BASIC SINGLE - NOT ENSUITE-SHARED BATHROOM-SINGLE BED-TV TV-TELEPHONE WITH MODEM PLUG-HOSPITALITY TRAY - STANDARD SINGLE - SMALLER SINGLE BEDDED ROOM ENSUITE BATHROOM AND/OR SHOWER TV - BASIC DOUBLE - NOT ENSUITE-SHARED BATHROOM-DOUBLE BED-TV HOSPITALITY TRAY-TELEPHONE WITH MODEM PLUG - STANDARD DOUBLE - DOUBLE BEDDED ROOMS WITH EN SUITE BATH TV-TELEPHONE WITH MODEM PLUG-HOSPITALITY TRAY - FOUR POSTER DOUBLE - DOUBLE BEDDED ROOMS WITH FOUR POSTER BED TV-TELEPHONE WITH MODEM PLUG-HOSPITALITY TRAY - TWIN ROOM - LARGE 3RD FLOOR TWIN ROOM LOUNGE SEPARATE BEDROOM SOFABED - TRIPLE ROOM - TRIPLE ROOM - 1 DOUBLE AND 1 SGL BED ENSUITE-TV- TELEPHONE WITH MODEM PLUG - QUAD ROOM - ROOMS IDEAL FOR FAMILIES DOUBLE BED-2 TWIN BEDS-ENSUITE BATH -ALL RESERVATIONS REQUIRE A 1 NIGHT DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - MASTERCARD-MC/IK/CA/EC / VISA-VI/BA. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD THIS MOST CONVENIENTLY LOCATED 18 BEDROOM FAMILY HOTEL WAS BUILT IN THE 18TH CENTURY BY JOHN EVANS AND NAMED AFTER THE DUKE OF GLOUCESTER. WILLIAM PITT. AND MANY OTHERS HAVE RESIDED AT 23 GLOUCESTER PLACE. DURING THE OWNERSHIP OF MR MRS JINNAH THE HOTEL HAS BEEN CONSISTENTLY AND CAREFULLY UPGRADED TO MAINTAIN ITS HISTORICAL VALUE WHILE PROVIDING MODERN DAY COMFORTS. INDIVIDUALLY DESIGNED ROOMS HAVE EN-SUITE FACILITIES DIRECT DIAL PHONES WITH MODEM ATTACHMENT HOSPITALITY TRAYS ETC. SOME ROOMS HAVE 4 POSTER BEDS WHILE OTHERS ARE LARGE 4 BEDDED ROOMS. ONE ROOM HAS BEEN DIVIDED INTO TWO TO CREATE A SELF-CONTAINED SUITE IDEAL FOR A FAMILY WITH OLDER CHILDREN. IN ADDITION THE HOTEL HAS A COSY AND NICELY APPOINTED DINING ROOM WHERE A CHOICE OF ENGLISH AND CONTINENTAL BREAKFAST IS SERVED. FOR BEVERAGE THERE IS AN OLD ENGLISH PUB OPPOSITE THE HOTEL. FOR DINNERS BAKER STREET *ONLY A FEW MINUTES WALK* HAS A WIDE VARIETY OF RESTAURANTS RANGING FROM CHINESE GREEK MCDONALDS STEAK HOUSE ETC. RESPONSIBLE USE OF LAUNDRY AND KITCHEN FACILITIES IS PERMITTED. ACCEPTABLE CREDIT CARDS GUARANTEE CA VI DEPOSIT CA VI FORM OF PAYMENT CA VI