**************************************************************** *** PROMOTIONAL *** **************************************************************** SEE PROPERTY DESCRIPTION FOR PROMOTIONAL INFORMATION AND/OR RATES. **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. PETS ALLOWED 10.00USD CHARGE PER PET ELEVATORS - NO CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. COMPLIMENTARY CONTINENTAL BREAKFAST SEE HOD/DINE FOR RESTAURANT LISTING **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN 18 YEARS AND UNDER STAY FREE WHEN ACCOMPANIED BY AN ADULT CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. NONE LISTED AT THIS TIME PRIMARY CITY ST LOUIS 79M W TRANS: R GENERAL AREA SUBURB DOWNTOWN OTHER POINTS SUS 53M W TRANS: T COU 44M E TRANS: T JEF 51M NE TRANS: T COLUMBIA 48M E TRANS: NEW FLORENCE 01M W TRANS: |HOD/LOCD IN-ROOM AMENITIES -AIR CONDITIONING -NON-SMOKING/SOME -ALARM CLOCK/RADIO -DATAPORT PHONES -CABLE TELEVISION W/REMOTE -CONNECTING ROOMS/SOME N2D - 2 DOUBLES NON-SMOKING / MAX 4 B2D - 2 DOUBLES SMOKING / MAX 4 N1Q - 1 QUEEN NON-SMOKING / MAX 2 B1Q - 1 QUEEN SMOKING / MAX 2 B1K - 1 KING SMOKING / MAX 2 BTB - 2 DOUBLES EVERGREEN / MAX 4 N1K - 1 KING NON-SMOKING / MAX 2 BRO - 1 KING EVERGREEN / MAX 2 NSM - SPECIALTY NON-SMOKING / MAX 2 SP1 - SPECIALTY SMOKING / MAX 2 H1K - 1 KING EVERGREEN / MAX 2/ACCESSIBLE CRIBS AND ROLLAWAYS AVAILABLE ON REQUEST OPTIONAL DEPOSIT OF 1 NIGHT STAY PLUS TAX DUE 2 DAYS AFTER BOOKING PAYABLE BY CREDIT CARD/MONEY ORDER/TRAVELERS CHECK/ CASHIERS CHECK/WIRE TRANSFER CHAIN DID NOT DEFINE KEYWORD AMERICAS BEST INN AND SUITES HAVE BECOME KNOWN FOR COMFORT, VALUSE AND THE FRIENDLY ATTENTION OF A WELCOMING STAFF THAT CARES. AT AMERICAS BEST INNS AND SUITES, WE KEEP YOUR COMFORT IN MIND AND OFFER WHAT YOU TRULY WANT-QUALITY ACCOMODATIONS WITH A COMPLIMENTARY BREAKFAST EACH MORNING-ALL AT THE BEST VALUE POSSIBLE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS JC VI DEPOSIT AX CA DC DS JC VI FORM OF PAYMENT AX CA DC DS JC VI