NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. THE HOTEL WAS BUILT IN 1860 AND LAST RENOVATED IN 2002. COMPLIMENTARY BREAKFAST - EITHER FULL BUFFET OR CONTINENTAL COFFEE/TEA *IN ROOMS*. PARKING ONSITE. SPECIAL EVENTS- JULY ON EVEN YEARS - FARNBOROUGH AIRSHOW - FARNBOROUGH JUNE - ASCOT RACES - ASCOT WINDSOR PETS ACCOMMODATED ON REQUEST. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE WELCOME ON WEEKEND ONLY. PETS ACCOMMODATED ON REQUEST. EXTRA CHILD FEE - 20.00GBP ROLLAWAY ADULT - NA ROLLAWAY CHILD - 20.00GBP INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 8 Percent Additional Commission Programs & Information Text 8pct commission paid to travel agents on commissionable rates ON SITE- BAR FISHING GAME ROOM SAUNA SQUASH TENNIS COURTS VOLLEYBALL CROQUET LAWN BOULES PITCH TRIM TRAIL GYMNASIUM JACUZZI FREE OUTDOOR PARKING JOGGING TRAIL OFF SITE- BICYCLE RENTAL BOATING CHILDRENS PLAYGROUND GOLF COURSE HIKING TRAILS HORSE RIDING INDOOR POOL OUTDOOR POOL SAILING SIGHTSEEING TOURS LOCATED ON THE A323 BETWEEN FLEET AND HARTLEY WINTNEY 3 MILES FROM HOOK. BASINGSTOKE 8 MILES. SITUATED BETWEEN JUNCTION 4A AND 5 ON THE M3. M3 - 4 MILES M4 - 7 MILES LON - 35 MILES LHR - 25 MILES SW LGW - 51 MILES W BLACKBUSHE AIRPORT - 3 MILES BASINGSTOKE - 8 MILES FLEET - 1 MILE HOOK - 3 MILES Nbr of Rooms - 40 Nbr of Floors - 2 Located in the separate Court Building, 50 feet from the main hall. Pleasant rural views in a quiet location. Rooms are nicely decorated and comfortably appointed. Bathrooms are spacious. B1D - Max Occupancy - 2 People Located in the separate Court Building, 50 feet from the main hall. Pleasant rural views in a quiet location. Rooms are nicely decorated and comfortably appointed. Bathrooms are spacious. General Room Amenities - Bathroom Amenities B1T - Max Occupancy - 1 Person Standard Single Located in the separate Court building, 50 feet from the main hall, pleasant rural views in a quiet location. Rooms are nicely decorated and comfortably appointed General Room Amenities - Bathroom Amenities B2T - Max Occupancy - 2 People Located in the separate Court Building, 50 feet from the main hall, pleasant rural views in a quiet location. Rooms are nicely decorated and comfortably appointed. Bathrooms are spacious. PLEASE SEE GUARANTEE POLICY CHAIN DID NOT DEFINE KEYWORD Tourist/Economy Hotel Additional Property Description Text 35 miles from London and 25 miles from London Heathrow Airport , The Elvetham formerly Elvetham Hall is a venue for all occasions - corporate or private. A 19th century Victorian Mansion, grand in style and decor, set in 35 acres of formal gardens. The hotel rooms are located in the Court Building 50 feet from the main Hall. All rooms have views of the surrounding countryside or the Church of St Mary (no bells!). Comfortably furnished and spacious accommodation provides an excellent base for visiting the locality, be it for commercial or leisure purposes. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC VI DEPOSIT AX CA DC VI FORM OF PAYMENT AX CA DC VI