NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. SPECIAL EVENTS- STEAM RAILWAY THEME WEEKENDS.......APR-OCT RURAL COUNTRY VILLAGE SHOWS..........AUG TRACTION ENGINE RALLY........JUL-AUG REGATTA...........AUG FOLK WEEK.....AUG CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE WELCOME INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10PCT COMMISSION PAID ON ALL COMMISSIONABLE RATES. SEVERAL GOLF COURSES ARE WITHIN EAST TRAVELLING DISTANCE INCLUDING THE FAMOUS CHAMPIONSHIP COURSE AT GANTON NUMEROUS WALKS AND FOOTPATHS FROM THE HOTEL NORTH YORKSHIRE MOORS STEAM RAILWAY GOATHLAND A PRETTY MOORLAND VILLAGE IN THE NORTH YORKSHIRE MOORS NATIONAL PARK - FOUR POSTER ROOM - SPACIOUS FOUR POSTER KING- GARDEN VIEW FREE BREAKFAST-FREE PARKING-HAIR DRYER - DOUBLE ROOM - SPACIOUS ENSUITE WITH A DOUBLE BED FREE BREAKFAST-FREE PARKING-HAIR DRYER - TWO TWIN BED ROOM - TWO TWIN BEDS FREE BREAKFAST-FREE PARKING-HAIR DRYER - SINGLE TWIN ROOM - SINGLE BEDROOM ENSUITE FREE BREAKFAST-FREE PARKING-HAIR DRYER - FAMILY ROOM - SPACIOUS ENSUITE FAMILY ACCOMMODATION FREE BREAKFAST-FREE PARKING-HAIR DRYER PLEASE SEE GUARANTEE POLICY CHAIN DID NOT DEFINE KEYWORD PRETTY MOORLAND VILLAGE OF GOATHLAND WHERE SHEEP ROAM FREELY ON THE COMMON STEAM TRAINS RUN DAILY FROM APRIL TO OCTOBER. MANY VARIED WALKS AND WATERFALLS ALL JUST ON THE DOORSTEP OF THE INN ON THE MOOR. A COMFORTABLE COUNTRY HOUSE HOTEL SET IN ITS OWN GROUNDS AND GARDENS IN THE HEART OF THE NORTH YORKSHIRE MOORS NATIONAL PARK. PERSONALLY SUPERVISED BY THE PROPRIETORS MALCOLM AND JUDY THE INN ON THE MOOR HOTEL PROVIDES COMFORTABLE ACCOMMODATION IN A RELAXING ATMOSPHERE AND FRIENDLY SERVICE. BEDROOMS ARE TASTEFULLY DECORATED AND FURNISHED. MANY BEDROOMS FEATURE SOLID OAK FURNITURE MADE BY A LOCAL CRAFTSMAN. THE INN ON THE MOOR IS AN ECO FRIENDLY HOTEL AND A MEMBER OF SELECTED HOTELS. IT IS CONSTANTLY DEVELOPING ITS ECO FRIENDLY POLICIES TO PROVIDE FULL SERVICES AND CUSTOMER CHOICE. WITH THIS IN MIND THE HOTEL PROVIDES NON-SMOKING AREAS FOR IT 8217.S GUESTS AND THE MAJORITY OF ROOMS ARE ALSO NON-SMOKING. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA EC VI DEPOSIT AX CA EC VI FORM OF PAYMENT AX CA EC VI