NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Safety and Security Text - This property is fire safety inspected and regulated. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Available at Property - Buffet Breakfast Plan Continental Plan Dinner and Breakfast Plan Full Breakfast Plan Additional Meal Plan Description - Complimentary full hot breakfast buffet is offered daily from 6:30 a.m. - 9:30 a.m. Breakfast on weekends is served from 7:30 a.m. - 10 a.m. Complimentary light dinner is served from 5:30-7 p.m. (Mon-Thu ) Complimentary cookies and coffee is available 24 hours. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children 12 yrs. of age and under stay free when sharing a room with parents. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission is paid to travel agents when booking commissionable rates. Off-Site Recreational Activities Text -2 Childrens playground -2 Golf courses -Gymnasium 2 Jogging tracks -4 Tennis courts Crestview Hotel is located in the heart of Silicon Valley near Shoreline Amphitheater, restaurants, shopping and corporate businesses. We are near San Jose Airport and NASA AMES Research Center. Our hotel address is 901 E. El Camino Real in Mountain View, California. Phone: 650-966-8848 Fax: 650-966-8884 Email: [email protected] We are minutes from Highways 85, 280, 237, and 101 Nbr of Rooms - 66 Nbr of Floors - 3 These rooms offer a king size bed, kitchenette, coffee maker, hairdryer, sitting area, telephone with voice mail, Wi-Fi Internet access, 27 color TV with pay-per-view movies, clock radio, and private bath with 4 foot jacuzzi tub. All rooms come with a complimentary hot breakfast and a light dinner ( Mon-Thu). A1K - Max Occupancy - 2 People These rooms offer a king size bed, kitchenette, coffee maker, hairdryer, sitting area, telephone with voice mail, Wi-Fi Internet access, 27 color TV with pay-per-view movies, clock radio, and private bath with 4 foot jacuzzi tub. All rooms come with a complimentary hot breakfast and a light dinner ( Mon-Thu). General Room Amenities - AM/FM Alarm Clock / Coffee/Tea Maker / Color TV / Hairdryer / High Speed Internet Access / Jacuzzi Bath Tub / Kitchen / Private Bath or Shower / Radio / Telephone / Voice Mail Technology - Voice Mail Chargeable Amenities - High Speed Internet Access A2Q - Max Occupancy - 4 People These rooms offer 2 queen beds, kitchenette, sitting area, coffee maker, hairdryer, telephone with voicemail, Wi-Fi Internet access, 27 color TV with pay-per-view movies, clock radio, and private bath with 4 foot jacuzzi tub. All rooms come with a complimentary hot breakfast and a light dinner ( Mon-Thu). General Room Amenities - AM/FM Alarm Clock / Coffee/Tea Maker / Color TV / Hairdryer / High Speed Internet Access / Jacuzzi Bath Tub / Kitchen / Private Bath or Shower / Radio / Telephone / Voice Mail Technology - Voice Mail Chargeable Amenities - High Speed Internet Access AS1 - Max Occupancy - 6 People These 1 bedroom suites offer 1 King bed in the bedroom. Rooms have a 27 color TV with pay-per-view movies, mini-kitchenette , in-room jacuzzi, telephone with voicemail, Wi-Fi Internet access, clock radio, and private bathroom with hairdryer. All rooms come with a complimentary hot breakfast and a light dinner (Mon-Thu). General Room Amenities - AM/FM Alarm Clock / Coffee/Tea Maker / Color TV / Hairdryer / High Speed Internet Access / Jacuzzi Bath Tub / Kitchen / Private Bath or Shower / Radio / Telephone / Voice Mail Technology - Voice Mail Chargeable Amenities - High Speed Internet Access ROH - Max Occupancy - 2 People Best available room upon check-in with either a king or 2 queen beds. A deposit of 100 Nights Room Charge is required at booking. 27Mar07 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Guarantee required. A deposit of 100 Nights Room Charge is required at booking. Tourist/Economy Hotel Spa Additional Property Description Text The Crestview Hotel is located in the heart of Silicon Valley, bordering Mountain View and Sunnyvale on the El Camino Real, near Highway 85. Along with your stay, you will receive a Free Hot Breakfast and a Free Light Dinner (Mon-Thurs) in lobby. Or if you don t want to leave your room, the Crestview Hotel has paid special attention to the large rooms equipping the mini-kitchenettes with refrigerators, microwaves, and coffee makers. Each room also has remote control TV with pay-per-view movies and stereo systems. Other services such as fax machines and same-day dry cleaning and in-house laundry facilities are also available. The Crestview Hotel specializes in providing the corporate traveler excellent accommodations, offering discounted rates for extended stays. After the hectic work day you can enjoy the soothing bubbles of a large Jacuzzi tub in the privacy of your own room. Come and enjoy the Crestview Hotel in Mountain View. American Express - Master Card - Diners Club - Discover Card - JCB International - Visa